Elevating the Experience
Our retail customers improved performance across their locations, seeing greater productivity at a lower operating cost.
Present first-rate shopping experiences that keep your customers coming back, with retail facilities management software and services.
Andrew Millest 沃尔玛
With Garrick Brown, Director of Advisory Services and Business Development at Lockehouse Retail Group
This episode features an interview with Garrick Brown, Director of Advisory Services and Business Development at Lockehouse Retail Group. Garrick is one of the United States’ leading retail real estate analysts. On this episode, Garrick discusses why he thinks the retail apocalypse is over, how retail has grown into a hospitality business, and why consumer expectations are higher than ever.
This report identifies the big and surprisingly simple reasons that consumers aren’t returning to some brick-and-mortar stores, lays bare the financial and reputational consequences, and provides guidance on what retailers should be focusing on in the brick-and-mortar experience.